CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services

Unit code: CHCDEV002 | Study level: TAFE
Footscray Nicholson


This unit of competency describes the skills and knowledge required to function independently and to plan and undertake community work and associated services.  The unit describes the application of knowledge of the broad social and cultural context in which work is planned and implemented in the community services industry.  This unit applies to workers who seek to better understand their client groups and issues that impact on the lives of their clients and hence on their delivery of services.


For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

  • advised, referred or provided at least three clients with access to services based on socio-cultural information gathered;
  • monitored and reviewed effectiveness of work and/or services provided to clients;
  • revised work and/or services provided to clients to enhance client outcomes and better address their social and cultural issues, and;
  • performed the activities outlined in the performance criteria of this unit during a period of at least 100 hours of work within a community services workplace.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.

As part of a course

This unit is studied as part of the following course(s):

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