VU22240 - Communicate cyber security incidents within the organisation
Overview
This unit provides the knowledge and skills for a practitioner to communicate the effects of cyber security incidents to appropriate personnel in the organisation. This involves understanding communication styles, setting up and contributing to the team that deals with cyber security incidents for the organisation. It also includes gathering and sorting the appropriate information and presenting it using the appropriate communication style for different groups and personnel in the organisation.
Assessment
For Melbourne campuses
Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.
Students will be expected to demonstrate the following required skills:
• Articulating relevant issues encountered in the work environment
• Reading and accurately interpret documents and reports
• Operating a personal computer
• Assembling, participating in and coordinating a work team
• Problem solving within a team environment
• Evaluating the performance of a work team
• Contributing to the process of enhancing team performance
• Developing a project implementation plan including realistic timelines and allocation of tasks for team members
• Establishing project risk assessment
• Gathering, testing and allocating project resources
• Installing and using software packages
• Preparing technical documentation and reports
• Making presentations
Students will also be expected to demonstrate the following knowledge:
• Ethics and communication techniques
• Process of coordinating and managing an incident
• Group collaboration & decision making
• Presentation skills to decision making group
• Data gathering processes
• Identification of data sources
• Communication Styles
• Organisation roles and responsibilities
• Organisation policies and procedures
• Incident response processes
• Escalation practices
• Engaging external contractors
Required reading
The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.
As part of a course
This unit is not compulsory for any specific course. Depending on the course you study, this unit may be taken as an elective.