This unit describes the skills and knowledge required to develop and manage the motivation and engagement of people, within a broad organisational context, in order to achieve what the organisation has set out to do. This is achieved through analysis of organisational context and stakeholder capability and the development of appropriate people management strategies: communication; collaboration; reflective practice, and motivational approaches.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - interpersonal and communication skills to work collaboratively with clients, colleagues, management and stakeholders; - research methodology and critical analysis skills; - identify, source, document, evaluate and debate theories, practices and discourses relevant to managing human behaviour in organisations and relate concepts, ideas and examples to a range of organisational contexts; - address different cultural mores, culturally-specific business practices and culturally diverse workplace practices; - interpret organisational objectives, assess challenges and requirements; - develop appropriate global people management responses; - assess people management strategies and use results to inform future practice; - lead a culture of collaboration and motivation within global organisational contexts; - manage changing initiatives; - determine relevant organisational strategies; - filter and assimilate relevant external information into organisational strategies; - implement strategies; - resolve conflicts and problems; - manage performance globally; - plan contingency management when necessary; - build teams, consult and negotiate; - manage people in remote locations when required; - self-management, learning and reflective practice skills to evaluate personal effectiveness in managing people within organisational contexts, and; - literacy and writing skills to prepare and present reports; strategic plans; progress monitoring records, and evaluation data.Students will also be expected to demonstrate the following knowledge: - relevant research on theories and bodies of knowledge about understanding and managing people and behaviour within organisations; - relevant research and current literature about the influence organisational structure and design, culture and conditions have on approaches to people management across a range of organisations; - relationship between theory and practice of managing people and human behaviour within organisations; - performance measuring and monitoring systems; - human and business capacity building methodologies; - strategic business planning; - overall organisational strategic and operational planning, and; - creative thinking and innovation practices in relation to people management.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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