This unit involves the skills and knowledge required to mentor individuals or small groups (two to five people) in the workplace. It includes preparing for and undertaking mentoring, providing practice opportunities as well as reviewing mentoring processes and progress. It includes developing the required workplace competence in other workers on a one-to-one or small group basis in an on-the-job environment. This unit applies to experienced workers who take on a mentoring role.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each competency unit's learning outcomes and performance criteria requirements, including the setting of project and work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements and work practices; - building trust with mentoring participant/s; - ensuring language used suits target audience; - giving and receiving feedback; - listening; - questioning; - completing and maintaining required documentation and records; - developing effective planning documents; - ensuring currency of relevant legislative and regulatory knowledge; - maintaining confidentiality; - making recommendations for further mentoring opportunities; - motivating mentoring participant/s; - planning and managing time effectively; - planning for and managing contingencies; - providing high quality reports; - sequencing mentoring activity in a way that facilitates the development of competence; - transferring and applying skills and knowledge to new contexts and, - working in a culturally diverse environment.Students will also be expected to demonstrate the following knowledge: - access, equity and human rights issues in relation to own area of work; - correct use of equipment and any other processes and procedures appropriate for mentoring; - ethical handling of performance issues; - identification of evidence of competency; - intended mentoring outcome; - job/role environment skills; - mentoring methodologies and strategies; - equal employment opportunity (EEO); - WHS/OHS and other workplace requirements; - relevant workplace tasks, skills and knowledge; - application of relevant competencies and, - training plan for competency development.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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