This unit involves the skills and knowledge required to conduct an induction process for new workers and trainees commencing employment in the workplace, in accordance with relevant regulatory requirements, operational policies and procedures for the workplace concerned.  It includes outlining the relationship between the employee and the company, establishing and explaining the requirements of the position, and completing relevant workplace documentation.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - applying precautions and required action to minimise, control or eliminate identified hazards; - applying relevant legislation and workplace procedures; - communicating and working effectively with others; - identifying and correctly using relevant equipment; - interpreting and following operational instructions; - modifying activities depending on operational contingencies, risk situations and environments; - monitoring work activities in terms of planned schedule; - operating electronic communications equipment to required protocol; - prioritising work; - reading interpreting and following relevant instructions, procedures, information and signs; - selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards, and; - working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.Students will also be expected to demonstrate the following knowledge: - customer service standards and procedures; - emergency procedures and related equipment; - employee conditions of service; - instructional methods and resources required to conduct an induction program; - personal protective equipment and instructions for its use; - site or workplace layout; - WHS/OHS policies and procedures; - workplace documentation and record keeping procedures and requirements; - workplace hazards and related hazard minimisation procedures; - workplace induction procedures and documentation requirements, and; - workplace structures and employee roles and responsibilities.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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