This unit involves the skills and knowledge required to lead a work team or group in accordance with workplace procedures and relevant regulations.  It includes participating in work team/group planning, managing and developing work team/group performance, participating in and facilitating a work team/group achieve workplace tasks, as well as documenting and reviewing work team/group performance.  

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - applying precautions and required action to minimise, control or eliminate identified hazards; - applying relevant legislation and workplace procedures; - communicating effectively with others; - completing relevant documentation; - identifying and recommending improvements to services, resource allocation and use; - leading and encouraging team members; - modifying team activities depending on operational contingencies, risk situations and environments; - monitoring and prioritising team activities in terms of planned schedule; - negotiating and working effectively with team members; - operating electronic communications equipment to required protocol; - planning team activities, including predicting consequences and identifying improvements; - reading, interpreting and following relevant instructions, procedures, and; - selecting and appropriately applying technology, information systems and procedures to complete workplace tasks.Students will also be expected to demonstrate the following knowledge: - coaching and mentoring approaches; - principles, duty of care and obligations within the chain of responsibility in the transport industry; - relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection policies and procedures; - relevant regulatory and codes of practice requirements; - strategies to implement continuous improvement processes; - techniques to encourage appropriate participation of team/group members; - typical problems that can occur when leading a work team and related appropriate action that can be taken; - workplace policies and plans including procedures for training and development, and; - workplace protocols and procedures for leading work teams.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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