This unit involves the skills and knowledge required to receive and store stock for a workplace store in an enterprise/organisation in a transport, logistics, production, hospitality, retail or other relevant industry sector, in compliance with relevant codes of practice, regulations and workplace procedures.

Work must be carried out for receiving and storing stock in a workplace store. It specifically covers taking delivery of stock, storing, rotating and maintaining stock received, and completing documentation.  Work is performed under general supervision, with some accountability and responsibility for self and others in achieving the prescribed outcomes.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - applying relevant legislation and workplace procedures; - communicating and working effectively with others; - monitoring work activities in terms of planned schedule; - operating and adapting to differences in equipment in accordance with standard operating procedures; - reading and interpreting relevant instructions, procedures and labels; - selecting and using relevant communications and computing equipment; - selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards, and; - working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.Students will also be expected to demonstrate the following knowledge: - contacts and sources of information and documentation needed when receiving and storing stock; - customer service policies and procedures; - interpretation of workplace specifications and orders for supplies; - principles of stock control; - problems that may occur when receiving and storing stock and appropriate action that can be taken to resolve these problems; - procedures for operating electronic communications equipment; - protocols and procedures for liaising with supplier representatives, drivers and colleagues using appropriate technology; - purpose and procedures for using relevant personal protective equipment; - relevant codes of practice and legislative requirements (for example dangerous goods regulations, health and hygiene regulations); - relevant WHS/OHS and environmental procedures and regulations; - safe lifting and handling procedures; - site layout; - stock control documentation and systems used in workplace stores; - stock security systems, and; - systems for completing relevant records and documentation.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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