This unit involves the skills and knowledge required to complete receival/despatch documentation in accordance with relevant regulations and workplace requirements as part of work activities within the transport and logistics industry.  It includes analysing orders to identify work requirements to fill order, following workplace order documentation processes, and finalising documentation in accordance with workplace procedures and any relevant regulatory requirements.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - applying relevant legislation and workplace procedures; - communicating effectively with others; - completing receival and despatch documentation; - estimating size, shape and special requirements of goods and loads; - identifying containers and goods coding, Australian Dangerous Goods (ADG) Code markings and emergency information panels; - monitoring work activities in terms of planned schedule; - reading and interpreting relevant instructions, procedures and labels; - selecting and using relevant computer, communications and office equipment, and; - working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.Students will also be expected to demonstrate the following knowledge: - Australian and International Standards, codes and regulations relevant to completing receival/despatch documentation, including current ADG Code and relevant bond, quarantine or other legislative requirements; - documentation requirements for receiving and despatching goods; - focus of operation of work systems, equipment, management and site operating systems for receiving and despatching goods; - housekeeping standards and procedures; - problems that may occur when completing receival and despatch documentation and appropriate action that can be taken to resolve these problems; - relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and guidelines; - site layout and obstacles; - specifications and standards for checking and inspecting received and despatched goods, and; - workplace procedures and policies for completing receival/despatch documentation.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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