This unit describes the performance outcomes, skills and knowledge required to check and take delivery of stock and appropriately store, rotate and maintain the quality of stock items.

It does not include specialist stock control processes for perishable foodstuffs which are covered by SITXINV002 Maintain the quality of perishable items.

The unit is relevant to organisations where stock control is an integral and essential part of business operations, and where there are control issues to be considered. The unit is not appropriate for situations where stock management is very simple, such as controlling stationery supplies in a small office.

It applies to operational personnel who work with very little independence and under close supervision. They apply little discretion and judgement and follow predefined organisational procedures to report any stock-related discrepancies to a higher level staff member for action.

The unit applies to all tourism, travel, hospitality and event sectors and to any type of stock.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each competency unit's learning outcomes and performance criteria requirements, including the setting of project and work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - receive, store and maintain six different stock deliveries; - correctly interpret stock orders and delivery documentation for items received in the above deliveries; - complete stock documentation relating to each of the above stock deliveries, and; - integrate into the above work activities: security procedures; manual handling techniques; commercial time constraints.Students will also be expected to demonstrate the following knowledge: - principles of stock control; - stock control systems; - stock control procedures and template documents and reports; - storage requirements for different kinds of stock; - use of stock control equipment and software where appropriate; - specific industry sector, types of: computerised stock control systems; their functions and features; electronic equipment used for stock control; their functions and features; stock recording documentation; stock security systems; storage and their suitability for different kinds of stock; - relevant stock; - product life and storage requirements for specific goods; - procedures for security, recording incoming stock, reporting on discrepancies, deficiencies, and excess stock; - order and delivery documentation; - safe manual handling techniques for the receipt, transportation and storage of stock; - safe and correct use of equipment, and; - correct and environmentally sound disposal methods for all types of waste and in particular for hazardous substances.

Where to next?

VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.