SITTTSL013 - Construct promotional international airfares

Unit code: SITTTSL013 | Study level: TAFE

Nominal hours:

Location

Footscray Nicholson

Prerequisites

SITTTSL012 - Construct normal international airfares

(Or equivalent to be determined by unit coordinator)

Overview

This unit describes the performance outcomes, skills and knowledge required to create flight itineraries and construct promotional or ‘special’ international airfares. It requires the ability to interpret flight information and conditions applicable to specific fares and to construct airfares that meet customer needs according to International Air Transport Association (IATA) regulations.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

create practical air itineraries and construct promotional international airfares to meet the requirements of eight different customers;
source information for the above itineraries and airfares using each of the following at least once across the eight customers: computerised reservations system (CRS); global distribution system (GDS); information from airlines and consolidators; the internet;
demonstrate correct application of the following types of calculations and checks in constructing each of the above airfares: global indicators (GI); local currency fares (LCF); mileage system; neutral units of construction or currency (NUC) conversion;
interpret and document for each of the above customers: information on international fares, fare rules, conditions applicable to specific fares, and International Air Transport Association (IATA) regulations, and;
complete activities within commercial time constraints and deadlines determined by the customer or the organisation.

Students will also be expected to demonstrate the following knowledge:

sources of information for: international flights; airline codes; airport codes; international fares; fare conditions; fare rules; global indicators; IATA areas; IATA regulations; IATA terminology and definitions; IATA terminology and definitions; payment and ticketing deadline; taxes, fees and surcharges;
international fare conditions;
content and format of information provided by airlines and consolidators;
key elements of and procedures for advanced fare calculations and checks, and;
formats used to calculate and record promotional international airfares.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.