This unit describes the performance outcomes, skills and knowledge required to create flight itineraries and construct normal international airfares. It requires the ability to interpret flight information and conditions applicable to specific fares and to construct airfares that meet customer needs according to International Air Transport Association (IATA) regulations.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - create practical air itineraries and construct normal international airfares to meet the requirements of five different customers including: at least one adult and one child airfare; at least one airfare for travel to each of the following destinations: New Zealand, USA/Canada, Europe, Asia, Africa, South West Pacific, South America; - source information for the above itineraries and airfares using each of the following at least once across the above customers: computerised reservations system (CRS); global distribution system (GDS); information from airlines and consolidators; the internet; - demonstrate correct application of the following types of calculations and checks in constructing each of the above airfares: global indicators (GI); local currency fares (LCF); mileage system; neutral units of construction or currency (NUC) conversion; - interpret and document for each of the above customers: information on international fares, fare rules, conditions applicable to specific fares, and International Air Transport Association (IATA) regulations, and; - complete activities within commercial time constraints and deadlines determined by the customer or the organisation. Students will also be expected to demonstrate the following knowledge: - sources of information; - international fare conditions; - content and format of information provided by airlines and consolidators; - key elements of and procedures for international fare calculations and checks, and; - formats used to calculate and record international airfares.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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