SITTIND001 - Source and use information on the tourism and travel industry

Unit code: SITTIND001 | Study level: TAFE
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Footscray Nicholson
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Overview
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Overview

This unit describes the performance outcomes, skills and knowledge required to source and use current and emerging information on the tourism and travel industry. This includes industry structures, technology, laws and ethical issues specifically relevant to the tourism and travel industry. Tourism and travel personnel integrate this essential knowledge on a daily basis to work effectively in the industry.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

  • source and document current industry information on the tourism and travel industry using at least three information sources listed in the knowledge evidence;
  • source and interpret information on the following from the above sources and share with colleagues to improve knowledge of the tourism and travel industry: current and emerging products and services; current issues; career opportunities; relationships between other related industries; compliance issues and quality assurance; new products, technology, techniques and services; work ethic required to work in the industry, and;
  • identify ways to integrate current tourism and travel industry information into daily work activities to: enhance the quality of work performance, and; conduct ethical practice within the travel and tourism industry.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.

As part of a course

This unit is studied as part of the following course(s):

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