SITEEVT003 - Coordinate on-site event registrations

Unit code: SITEEVT003 | Study level: TAFE

Credit points

N/A

Location

Footscray Nicholson

Footscray Park

Prerequisites

N/A

Overview

This unit describes the performance outcomes, skills and knowledge required to prepare for and process on-site attendee registrations at events. It requires the ability to collect and collate all registration materials in advance of the event, set up the registration area, and check attendee registration details before admission.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

coordinate on-site registrations for at least two different types of events as listed in the knowledge evidence, including undertaking each of the following: prepare registration materials and equipment; set up registration area; process on-site attendee registrations; take payments; check registration details; provide event documentation; communicate event information to all attendees; resolve registration discrepancies, and;
complete on-site registrations within commercial time constraints and customer deadlines.

Students will also be expected to demonstrate the following knowledge:

types of events for which on-site registrations take place;
on-site registration processes for diverse event types;
safety considerations for on-site registration areas;
access issues for on-site registration areas, especially those associated with gathering or moving large numbers of people;
different types of operations systems, and software programs used to process on-site event registrations;
attendee information required to provide on-site event documentation and admission;
different formats for, inclusions, and uses of: event registration reports; registration materials required to process on-site event registrations; financial administration documents for attendee payments, and; event attendance documents, and;
for specific organisation and event.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.