This unit describes the performance outcomes, skills and knowledge required to identify and address issues in the use of facilities and activity resources. It requires the ability to develop resources or education for target user groups.

This unit applies to those working as program staff with supervisory responsibilities in a range of locations or with a range of user groups in aquatic programs, sport programs or recreation leisure centres, including gyms. They work autonomously and according to relevant legislation and organisational policies and procedures.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - identify and address at least three issues in relation to use of a current facility or activity resource through either: educational programs; information resources such as notices, leaflets or handouts; - identify and address at least two issues that could arise as a result of upcoming changes to/ addition of a facility or activity resources through either: educational programs; information resources; - promote each program and/or resource using appropriate strategies to the user group; - evaluate all educational programs and resources, identify improvements and document improvement for at least: one program; one resource, and; - maintain and update records of information and programs. Students will also be expected to demonstrate the following knowledge: - organisational policies and procedures to enable the production and storage of documentation and educational material; - potential issues in relation to resource use, to enable educational programs to target these areas; - components of an educational program; - types of educational material and presentation techniques to enable information on resource use to be conveyed effectively; - use of relevant audio-visual and multimedia equipment to enable clear presentations; - formal and informal evaluation techniques to enable improvements to be made in educational programs, and; - budgeting for educational programs and resources.

Where to next?

VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.