This unit describes the performance outcomes, skills and knowledge required to meet, greet and prepare clients for a range of beauty treatments, hairdressing or barbering services.

This unit applies to assistants who work in beauty, hairdressing or barber salons under close supervision and with guidance from more experienced or senior operators. They use little judgement and follow procedures and instructions specified by the senior who will manage the client service.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - follow organisational procedures for meeting and greeting clients and preparing for them for service over four two hour work periods, and; - across those work periods, cumulatively prepare clients for at least four different treatments or services and consistently follow senior operator instructions.Students will also be expected to demonstrate the following knowledge: - overview of the range of treatments and services offered by the salon to prepare clients for each; - features and functions of the salon booking system to interpret details of client bookings, and; - organisational procedures for meeting and greeting clients and preparing for service.

Where to next?

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