This unit describes the skills required to undertake research and analysis. It includes identifying and analysing information, applying the results and maintaining and compiling reports from information systems.  This unit applies to those working in generalist and specialist roles within the public sector.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - accessing and using information ethically and legally; - using manual and computerised techniques for information management; - applying computer technology to data storage, security, retrieval and presentation; - undertaking statistical analysis; - using critical analysis techniques; - communicating with colleagues and supervisors; - presenting information in different ways, and; - applying problem solving and referring problems as required. Students will also be expected to demonstrate the following knowledge: - public sector legislation including WHS and environment, policies, procedures and guidelines relating to information handling in the public sector, including confidentiality, privacy, security, freedom of information - data collection and management procedures; - organisational information handling and storage procedures; - cultural aspects of information and meaning; - sources of public sector work-related information; - economic, legal and social issues surrounding the use of information; - public sector standards; - standard reporting procedures; - electronic and manual filing systems, and; - databases and data storage systems.

Where to next?

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