This unit of competency covers the skills and knowledge required to receive and despatch products and/or materials from either internal or external sources as an adjunct to the job of making product.  It applies to operators who are required to receive and process orders, maintain records, identify and select goods to be despatched and ensure they are despatched to the correct location.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - identify and select goods to be moved in accordance with documentation; - apply known solutions to routine problems; - prepare and organise goods to be moved to fit with schedules; - select and use handling equipment; - read and interpret product specifications, job sheets, procedures, material labels and safety information; - complete documentation and records, and; - apply appropriate safety precautions and procedures.Students will also be expected to demonstrate the following knowledge: - organisation procedures, including: - safety, emergency and hazard control; - inventory and ordering systems; - types and application of handling equipment and any licensing requirements; - manual handling techniques and ergonomics; - safe storage of dangerous goods and hazardous materials; - transport requirements and restrictions for products/materials, and; - production workflow requirements.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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