This unit covers operating in an interactive work environment. It covers contribution to a group effort in order to plan and carry out work. This includes identification of work roles, communication and cooperation with others.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - contributing to planning and allocation of work; - performing assigned tasks; - coordinating work effort with others; - following agreed reporting lines; - reading, interpreting and following information on written job instructions, specifications, standard operating procedures, charts, lists, drawings and other applicable reference documents, and; - applying effective interpersonal skills. Students will also be expected to demonstrate the following knowledge: - effective interpersonal strategies and skills; - relationships and roles within immediate group and with interdependent others; - reporting relationships and procedures; - own responsibilities with respect to products/services to be provided; - skills and competencies of the individual and other employees performing interdependent activities; - common goals, objectives and task requirements; - sources of technical expertise/assistance; - appropriate forms of communication; - hazards and control measures associated with workplace activities, including housekeeping, and; - safe work practices and procedures.

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