This unit addresses the promotion of effective work relationships within local government. The importance of building relationships, fulfilling own tasks and responding to constructive feedback when working within a team setting is recognised.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - coaching others; - clear verbal communication; - resolving conflicts; - organising skills in order to prioritise work activities; - time management, and; - rebuilding.Students will also be expected to demonstrate the following knowledge: - council structure and functions; - own role in relation to whole of council; - equal employment opportunity requirements; - anti-discrimination requirements; - relevant council workplace standards; - own role and function within council, and; - local community cultures.

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