This unit describes the skills and knowledge required to maintain, install new and upgrade existing operating systems (OS) in a medium to large organisation.  It applies to individuals who apply technical and specialised knowledge to undertake complex support operations.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - determine organisation operating systems (OS) requirements; - install or upgrade OS; - customise OS to user requirements; - manage and configure hardware devices, and; - manage and configure desktop.Students will also be expected to demonstrate the following knowledge: - explain procedures and techniques involved in the installation and upgrade of OS; - explain procedures and principals involved in unattended OS installation, and; - describe OS configuration issues that may arise with hardware and desktop environments.

Where to next?

VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.