This unit describes the skills and knowledge required to configure, maintain and troubleshoot operating system (OS) software to ensure organisational requirements and client needs are met.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - determine the appropriate operating system; - install, configure and test an operating system (OS); - improve system performance with minimum disruption to clients; - identify faults and rectify with utilities and tools; - instruct the client or users on the changes in OS, and; - seek client and user feedback. Note: Evidence must be provided in at least TWO organisations or situations.Students will also be expected to demonstrate the following knowledge: - summarise the requirements of different operating systems; - outline the architecture of current technical systems; - identify and describe the key current industry accepted hardware and software products; - describe the functions and features of the OS used by the organisation, and; - describe the installation and configuration of systems software.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.