This unit describes the skills and knowledge required to implement components of systems backup, restore, security and licensing in a stand-alone or client server environment.  It applies to individuals who, while working under limited supervision, have responsibility in a frontline technical support capacity to exercise discretion and judgement, using appropriate knowledge to provide assistance.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - perform a systems backup, restore and maintain correct usage according to licensing agreements in a stand-alone or client server environment; - maintain software licence records and check for copyright compliance within the system, and; - maintain security access records and apply access controls on network resources. Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.Students will also be expected to demonstrate the following knowledge: - describe common backup procedures; - identify and outline operating systems used by the organisation; - describe the organisational security procedures; - identify organisational standards to: carry out backup and restore operations; label and store backups, and; record security and software details; - describe the selection, functions and features of appropriate diagnostic tools; - identify software copyright responsibilities, and; - identify the system's current functionality.

Where to next?

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