This unit describes the skills and knowledge required to protect and secure stand-alone or networked client server environments.  It applies to technical support individuals who are required to maintain workflow and quality processes in a small or large office environment.

Unit details

Location:
Footscray Nicholson
Industry
St Albans
Werribee
Study level:
Vocational and further education (TAFE)
Unit code:
ICTSAS205

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Assessment

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - protect and secure stand-alone or networked client server environments and operating systems according to system maintenance procedures; - complete file backup according to organisational standards; - recover, delete and archive according to backup and recovery procedure, and; - check computers and networks for compliance with licensing requirements.Students will also be expected to demonstrate the following knowledge: - identify organisational standards regarding: - backup and recovery procedures and operations; - labelling and storage of backups; - describe current industry accepted hardware and software products; - describe current viruses and protection methods; - identify common diagnostic tools; - identify inventory procedures; - identify maintenance procedures; - describe storage and retrieval guidelines; - explain system performance, and; - identify software copyright and General Public Licence (GPL) or copyright responsibilities.

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