This unit describes the skills and knowledge required to install, configure and maintain personal computer devices, including mobile devices according to client and user requirements.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - install components across a variety of situations and account for unexpected contingencies; - modify system's hardware, internal hardware and peripheral hardware components to meet client requirements; - identify and plan the modification and connection of hardware, internal hardware and peripheral hardware components according to vendor and technical specifications, and; - test components and rectify identified problems. Note: If a specific volume or frequency is not stated, then evidence must be provided at least once. Students will also be expected to demonstrate the following knowledge: - identify and categorise the different types of personal computer devices, hardware, internal hardware and peripheral hardware components; - outline environmental considerations in e-waste disposal; - discuss systems diagnostic software; - identify areas of the operating system (OS) related to configuration and testing; - identify current industry accepted hardware and software products; - outline organisational guidelines; - outline organisational requirements; - identify system's current functionality, and; - identify vendor specifications and requirements for component installation.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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