This unit describes the skills and knowledge required to maintain professional and ethical conduct, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders in an information and communications technology (ICT) environment.  It applies to ICT personnel who are required to gather information to determine the organisation's code of ethics, and protect and maintain privacy policies and system security.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - analyse legislation and standards relating to professional conduct and privacy in the information and communications technology (ICT) industry; - contribute to the development of a code of ethics and monitor the workplace to ensure code of ethics is being applied and is appropriate, and; - contribute to the development of a privacy policy and monitor the workplace to ensure the policy is being applied and is appropriate.Students will also be expected to demonstrate the following knowledge: - discuss codes of ethics pertinent to computing industry; - discuss federal and state or territory legislation and policy relevant to an ICT environment and relating to: access and equity; copyright and intellectual property; workplace health and safety (WHS); privacy; - outline organisational communication processes and procedures; - outline organisational requirements for customer service; - discuss the security features of server operating systems, and; - explain system security procedures.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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