This unit describes the skills and knowledge required to develop macros and templates for clients using industry recognised software applications.  It applies to individuals working in an office environment who achieve a degree of self-sufficiency as an advanced information and communications technology (ICT) user, and who support software applications activities in the workplace.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - determine client needs and specifications for macros and templates; - develop a variety of macros and templates using at least two industry recognised application packages, and; - provide support to the client for utilising the macros and templates.Students will also be expected to demonstrate the following knowledge: - outline features and functions of particular categories of commercial computing packages, in particular procedures for: creating macros and using default templates supplied by the software application package; creating new macros and templates; - identify functions and features of the operating system, and; - identify features and functions of software and hardware supported by the organisation.

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