This unit describes the skills and knowledge required to determine client business system requirements and verify the accuracy of the information gathered.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - use investigative techniques to obtain information and document the business system problem, and; - produce a clear statement of business expectations and needs, including critical business requirements.Students will also be expected to demonstrate the following knowledge: - describe a variety of data gathering techniques; - describe areas related to the client business in detail; - interpret functional organisational charts; - outline physical requirements of the client's business, taking into account current system functionality, geography, environment, client user and cost constraints; - describe products related to data capture, and; - discuss the role of stakeholders and the degree of stakeholder involvement.

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