This unit describes the skills and knowledge required to identify, research and apply industry specific technologies to ensure that the quality of the entire business process is maintained at the highest level possible. It applies to individuals who work under minimal supervision and support information technology activities in the workplace across a wide range of information and communications technology (ICT) areas, including technical support, network administration, web technologies, software applications and digital media technologies.
Where to next?
As part of a course
This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.
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