This unit describes the skills and knowledge required to use oral communication skills to deliver complex workplace presentations, such as sales promotion or product launch, presentation at staff development forum, presentation of a proposal, seminar presentations, or leading a focus group.  This unit applies to individuals who need oral communication skills at Australian Core Skills Framework (ACSF) level 4 to undertake a vocational training pathway or workplace tasks.  This unit is designed for integration and contextualisation with vocational units to support achievement of vocational competency.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - deliver a complex workplace presentation appropriate to audience and purpose, and; - review the effectiveness of own performance to identify areas for improvement. Students will also be expected to demonstrate the following knowledge: - oral communication strategies to deliver complex workplace presentations; - non-verbal communication to enhance the delivery of workplace presentations, and; - grammar, vocabulary and pronunciation for complex workplace presentations.

Where to next?

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