This unit describes the skills and knowledge required to apply oral communication skills to facilitate and participate in complex workplace meetings, such as committee meetings, project management meetings, inter-departmental meetings, or staff meetings.  This unit applies to individuals who need oral communication skills at Australian Core Skills Framework (ACSF) level 4 to undertake a vocational training pathway or workplace tasks.  This unit is designed for integration and contextualisation with vocational units to support achievement of vocational competency.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each competency unit's learning outcomes and performance criteria requirements, including the setting of project and work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - facilitate workplace meetings appropriately, and; - review the effectiveness of own performance to identify areas for improvement.Students will also be expected to demonstrate the following knowledge: - oral communication strategies to facilitate workplace meetings; - non-verbal communication to facilitate workplace meetings, and; - grammar, vocabulary and pronunciation to facilitate workplace meetings.

Where to next?

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