This unit describes the skills and knowledge required to participate in a limited range of simple spoken interactions in the workplace, such as talking with co-workers, participating in workplace meetings, giving and responding to simple instructions, receiving and passing on simple messages, or talking with clients.

This unit applies to individuals who need oral communication skills at Australian Core Skills Framework (ACSF) level 2 to undertake a vocational training pathway or workplace tasks.  This unit is designed for integration and contextualisation with vocational units to support achievement of vocational competency.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - participate in a simple spoken interaction appropriate to audience and purpose. Students will also be expected to demonstrate the following knowledge: - oral communication strategies for simple spoken interactions; - non-verbal communication for simple spoken exchanges, and; - grammar, vocabulary and pronunciation for simple spoken interactions.

Where to next?

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