This unit describes the skills and knowledge required to identify industry professional approaches to procedures, guidelines, policies and standards, including ethical requirements, and to model and meet expectations of these in all aspects of work.
It applies to individuals who work in the financial services industry and underpins other specialist units used in all sectors of the industry.
Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: *complete at least two work tasks according to professional practices in the financial services industry. In the course of the above, candidate must: *interpret and comply with organisational, legislative, and regulatory requirements.) Students will also be expected to demonstrate the following knowledge: *key features of documents related to own job role required to produce the performance evidence including: - organisational policies and procedures - guidelines - legislation - regulation *industry codes of practice required to produce the performance evidence *ethical considerations pertaining to own job role *industry, organisational and community expectations of dealing with products, services and clients in the financial services industry *communication pathways within financial services organisations *key professional development opportunities in the financial services industry.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.