CUAFOH501 - Manage front of house services

Unit code: CUAFOH501 | Study level: TAFE
Footscray Nicholson
Footscray Park


This unit describes the performance outcomes, skills and knowledge required to manage front of house services at venues during performances or events.


For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

  • manage the following front of house services on at least two occasions: all aspects of preparing a venue; briefing and supervising staff; closing a venue;
  • resolve problems that typically arise in the context of managing front of house services, and;
  • work cooperatively with others.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.

As part of a course

This unit is studied as part of the following course(s):

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