This unit of competency specifies the outcomes required to confirm and apply personal and property security procedures when cleaning a work site, and to maintain client privacy.  It also involves obtaining and securing property access information and equipment, and confirming and applying procedures when security risks are evident.  It covers establishing which areas of the work site are not to be accessed, and maintaining privacy of information obtained in the course of providing cleaning services.  The unit supports the work of cleaners commencing at a new work site.  It applies in a range of commercial and residential work sites.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit, and; - confirm and apply privacy and security procedures for two different work sites to be applied when cleaning. In doing the above work, the person must: - implement agreed procedures for accessing and securing the work site; - assess work site for signs of security risks or breaches, and; - implement agreed procedures for responding to and reporting security risks and breaches. Students will also be expected to demonstrate the following knowledge: - processes for obtaining and confirming client details; - procedures for using access passes and keys for different client sites; - company policy or code of conduct in relation to privacy and confidentiality of client information, and; - workplace procedures.

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