This unit specifies the outcomes to clean carpeted floors in a range of workplace contexts.  The unit applies to cleaning personnel who perform cleaning tasks on carpeted floors. It includes the ability to assess the cleaning task, understand client requirements and follow workplace safety procedures.

It applies to individuals who perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - select and use carpet cleaning equipment and cleaning agents; - clean, using a different technique in each instance, four different types of carpeted floor surfaces; - selecting, using, and maintaining personal protective equipment (PPE); - manual handling techniques; - communicating effectively with supervisor, team members or clients; - understanding, clarifying, and following supervisor or client instructions; - safely using cleaning equipment and preparing and using cleaning agents; - disposing of collected soil and waste, and; - using efficient carpet cleaning methods.Students will also be expected to demonstrate the following knowledge: - the main types of carpeted flooring and their characteristics including natural, synthetic, looped, tufted, and modular tiled carpeting; - the main types of wet and dry soiling and effects on carpeted surfaces including dust, dirt, food, beverages, liquids, and oil; - carpet cleaning techniques and equipment; - workplace requirements for undertaking all aspects of cleaning carpeted floors; - methods for communicating and clarifying work requirements with supervisors and clients; verbally, in person or via phone, via electronic medium such as text and email, electronic or written reports, and; - workplace procedures.

Where to next?

VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.