This unit of competency specifies the outcomes required to prepare for and sustain effective work within the plumbing and services sector of the building and construction industry. It requires the ability to accept instructions, work with others, plan activities and perform tasks, as well as participate in workplace planning and meetings. Outcomes include effective participation in a plumbing and services workplace to promote a harmonious and efficient work environment.

The unit covers the identification and clarification of the sector work context and setting, acceptance of workplace responsibility by the individual, working in a team, individual career path improvement and participation in meetings.

Unit details

Location:
Industry
Other
Study level:
Vocational and further education (TAFE)
Unit code:
CPCPCM2041A

Prerequisites

CPCPCM2043A - Carry out WHS requirements

Assessment

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - communication skills to: enable clear and direct communication, using questioning to identify and confirm requirements, share information, listen and understand in order to consult with colleagues, communicate work progress, report problems, request support, work in a team and participate in meetings; use language and concepts appropriate to cultural differences; use and interpret non-verbal communication, such as hand signals; - initiative and enterprise skills to identify and report to appropriate personnel any faults in tools, equipment or materials; - literacy skills to: interpret information from a variety of sources; record work priorities and deadlines; - teamwork skills to work with others to action tasks and relate to people from a range of cultural and ethnic backgrounds and with varying physical and mental abilities, and; - technology skills to: use computers and download relevant information; use mobile communication technology; access and understand site-specific instructions in a variety of media.Students will also be expected to demonstrate the following knowledge: - basic conflict management; - basic job and skill analysis techniques; - interpersonal communication; - job safety analysis (JSA) and safe work method statements (SWMS); - meeting procedures; - plumbing and services streams and career structure and requirements, including business opportunities and requirements; - regulatory, legislative, standards and codes of conduct pertaining to the plumbing and services sector; - relevant industrial awards and agreements; - relevant legislative provisions covering discrimination and equal employment opportunity; - site and team work structure and methods; - training and development opportunities, and; - work communication procedures.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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