CPCCCM1014A - Conduct workplace communication

Unit code: CPCCCM1014A | Study level: TAFE

Nominal hours

Location

Footscray Nicholson

Industry

St Albans

Sunshine

Werribee

Prerequisites

N/A

Overview

This unit of competency specifies the outcomes required to communicate effectively with other workers in a construction workplace environment. It includes gathering, conveying and receiving information through verbal and written forms of communication. This unit of competency supports achievement of communication skills carried out as an integral part of routine work.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

Students will be expected to demonstrate the following required skills:

communication skills to communicate with others;
identifying and accurately reporting to appropriate personnel any faults in tools, equipment or materials;
numeracy skills to apply measurements and make calculations;
organisational skills, including the ability to plan and set out work;
participating in meetings;
teamwork skills to work with others to action tasks and relate to people from a range of cultural and ethnic backgrounds and with varying physical and mental abilities, and;
technological skills.

Students will also be expected to demonstrate the following knowledge:

bulletins;
checklists;
communication devices;
company procedures;
construction terminology;
emergency procedures;
job safety analysis (JSA) and safe work method statements;
material safety data sheets (MSDS) and materials handling methods;
memos;
OHS requirements;
project quality requirements;
signage;
work instructions, and;
workplace policies.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by Victoria University and/or via the Victoria University e-learning system.