CPCCCM1014 - Conduct workplace communication

Unit code: CPCCCM1014 | Study level: TAFE

Credit points

N/A

Location

City King St

Footscray Nicholson

Footscray Park

Sunshine

Werribee

Prerequisites

N/A

Overview

This unit specifies the skills and knowledge required to communicate effectively with other workers in a construction workplace.
It includes gathering, conveying and receiving information through verbal and written forms of communication.
The unit requires a person undertaking this work to demonstrate communication skills as an integral part of routine work.It applies to workers in the construction industry. It involves working under supervision in a team environment.

Assessment

For Melbourne campuses

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit’s learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.

To demonstrate competency in this unit, a person must demonstrate conducting workplace communication three times in the English language, including during a simple meeting on at least one occasion.

In doing this, the person must meet the performance criteria for this unit.

Students will also be expected to demonstrate the following knowledge:

construction industry requirements for undertaking all aspects of conducting workplace communication including interpreting work orders and reporting problems;
construction industry processes to gather, convey and receive information in the workplace, carry out routine face-to-face communication in the workplace, apply visual communication in the workplace and participate in simple meetings.

Required reading

The qualified trainer and assessor will provide teaching and learning materials as required in the form of workbooks produced by the Polytechnic and/or via the Polytechnic e-learning system.