This unit describes the skills and knowledge required to communicate effectively with young people (aged 12 to 25 years) in work roles with a specific focus on young people.  This unit applies to work undertaken in work roles where the young person is the primary client. 

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - applied youth-centred practices when working with young people; - using interpersonal skills to engage with at least three young people; - applying engagement skills with young people with diverse range of presenting issues and experiences; - applying principles of ethical decision-making to ethical dilemmas when the young person is the primary client, and; - establishing and maintaining a professional relationship with at least one group of young people.Students will also be expected to demonstrate the following knowledge: - aspects of human behaviour and development related to young people, their personal and social development and relationships; - current issues facing young people and existing services to address their needs and rights; - different world views and the interrelationship of society, culture and the young person; - diversity in all forms - across cultural, sexuality, ability, socioeconomic and geographic spheres, and the experiences of migrants, refugees and asylum seekers; - own cultural values, cultural lens and ethnocentrism; - own work role within the context of the youth sector; - access and equity principles; - principles of ethical decision-making; - statutory frameworks in which the work role functions; - the impact of judgement-making skills in working with young people; - youth-centred practices with focus on the young person as the primary stakeholder, and; - youth cultures, social, political and economic and professional frameworks.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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