This unit describes the skills and knowledge required to work in a home support environment and community settings with individuals, family members, staff, visitors, suppliers and others to meet established work requirements.  This unit applies to workers in a community services context. Work performed requires some discretion and judgement and is carried out under regular direct or indirect supervision.  The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice. 

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills - provided services to individual/s in at least 2 different home or community support settings, and; - used appropriate inter-personal skills.Students will also be expected to demonstrate the following knowledge: - legal and ethical considerations for providing home and community services; - relevant organisation policies and procedures and how to access them, including risk management practices when the work environment is a person's home; - personal and property security procedures, including personal security protocols and equipment; - relevant policy and programs; - implications for work in the sector, and; - indicators of abuse and/or neglect.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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