This unit describes the skills and knowledge required to assess the needs of families at a community level, support the delivery of appropriate services and monitor their effectiveness.  This unit applies to individuals working in family intervention and support roles. They contribute to the development of policies and procedure at an organisational level.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - assessed the needs of families in at least 1 community, and; - used research and collaboration to contribute to the development, documentation and review of policies and procedures for family intervention and support in that community.Students will also be expected to demonstrate the following knowledge: - legal and ethical considerations (national and state/territory) for family intervention, and how these are applied in organisations and individual practice; - discrimination; - duty of care; - human rights; - mandatory reporting; - privacy, confidentiality and disclosure, including limitations; - records management and reporting; - specific legislation that impacts policies and procedures for family intervention; - work health and safety, including risk management, safety planning and crisis/emergency procedures; - community factors that impact approaches to family intervention, and how these need to be recognised; - cultural and linguistic diversity, including Aboriginal and/or Torres Strait Islander perspectives; - physical environment; - socio-economic considerations; - prevalence of issues and their impact in the community; - types of research and information used to support the development of approaches to family intervention; - key features of current and emerging models of family intervention theory and practice and how they may be adapted to meet specific community needs; - evaluation processes, and; - networks and referral sources that support family intervention.

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