This unit describes the skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional.  This unit applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - evaluated and prioritised the needs of at least 3 people with complex support issues and developed individualised plans to meet their needs, and; - coordinated the delivery, monitoring, evaluation and review of at least 3 individualised plans.Students will also be expected to demonstrate the following knowledge: - factors that would lead to someone being classified as having complex needs rather than basic needs; - physiology and psychology as it applies to a range of disability types; - nutrition and dietetics as it applies to a range of disability types; - common issues and challenges facing people with disability; - manifestations and presentation of common health problems as well as behavioural issues associated with different disability types; - formal and informal assessment approaches for assessment of people with complex and/or special needs, and; - organisation policies and procedures related to developing and managing individualised plans including the role of family members and/or carers and/or relevant others and various types of community service providers.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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