This unit describes the skills and knowledge required to respond holistically to client needs. Clients may have a range of issues outside and in addition to the area of immediate focus or expertise of the worker and their organisation.  The unit applies to workers in a range of community services contexts who provide person-centred support to clients.


The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:
CHCCCS016

Assessment

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - responded holistically to the needs of at least 5 clients.Students will also be expected to demonstrate the following knowledge: - legal and ethical considerations for working with clients and how these are applied in an organisation and individual practice; - organisation policies and procedures; - identification of the impact of, and interrelationships between issues relating to: physical health; mental health; child protection; domestic violence; disability; homelessness; unemployment; financial; alcohol and other drugs (AOD); trauma; culture and religion, and; - organisation requirements and referral options for working with people experiencing issues related to: physical health; mental health; child protection; domestic violence; disability; homelessness; unemployment; AOD and trauma.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.