This unit describes the skills and knowledge required to assist with actions and activities performed in response to workplace incidents according to work health and safety (WHS) legislative and organisational requirements.

The unit applies to those who contribute to workplace incident responses by undertaking a varied range of activities in a structured and familiar work environment as defined in written procedures. It applies to people who work in a broad range of WHS roles across all industries.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - contribute to responding to at least two different workplace incidents according to work health and safety (WHS) legislative and organisational requirements. During the above, the candidate must: - identify duty holders relevant to incident response, and; - contribute to communicating WHS requirements clearly and accurately to individuals and/or parties involved, reporting each incident according to WHS legislative and organisational requirements, obtaining information about each incident using appropriate data-collection techniques, developing and contributing to implementing required actions in response to each incident, investigating incident and communicating and implementing recommendations from investigation.Students will also be expected to demonstrate the following knowledge: - WHS laws about investigating and reporting workplace incidents; - sources of internal and external WHS information and data relating to incidents, and procedures for accessing them; - organisational policies, procedures, processes and systems relevant to own role or work area that relate to incident response and investigation, including those for recording information relating to workplace incident responses, reporting information to external authorities, and implementing improvements to policies, procedures, processes and systems as a result of an incident; - communication strategies to facilitate engagement of individuals and/or parties in incident response, and; - roles and responsibilities of self and duty holders in responding to workplace incidents.

Where to next?

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