This unit describes the skills and knowledge required to gather, organise, analyse and present workplace information using available systems. This includes identifying research requirements and sources of information, applying information to a set of facts, evaluating the quality of the information, and preparing and producing reports. It applies to individuals who are required to apply their broad knowledge of the work environment to analysis and research tasks, evaluate information from a variety of sources and apply solutions to a range of unpredictable problems.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - identify or confirm research requirements and objectives; - gather, organise and present workplace information and data; - update, modify, maintain and store information; - maintain and handle data and documents systematically and securely; - prepare and produce reports; - use Boolean operators and other search tools, and; - analyse, evaluate and interpret data to support organisational activities. Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.Students will also be expected to demonstrate the following knowledge: - explain organisational systems for recordkeeping/filing, including security procedures; - identify organisational policies and procedures and legal and ethical obligations relating to workplace information; - explain concepts related to research and analysis including reliability and validity; - give examples of techniques for data analysis and how they are applied, and; - explain research processes and strategies to identify new sources (online and print) of information and to use them most efficiently and effectively.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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