This unit describes the skills and knowledge required to develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers within an organisation as well as freelance or contract workers.  It applies to individuals with a broad knowledge of networking and negotiation who contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They may have responsibility to provide guidance or to delegate aspects of tasks to others.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:
BSBREL401

Assessment

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - identify and use networking opportunities; - maintain records of relevant contacts; - use written and verbal communication skills to establish, cultivate and promote professional business relationships, and; - use feedback to improve promotional activities. Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.Students will also be expected to demonstrate the following knowledge: - list and describe strategies for establishing and maintaining business relationships; - identify relevant networks, organisations, agencies, associations or individuals; - describe the principles and techniques needed to negotiate positive outcomes; - explain client or organisational policies, plans and procedures relevant to business relationships, and; - outline methods for obtaining feedback on promotional activities.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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