This unit describes the skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, planning and acquiring resources and providing reports on performance as required. It applies to individuals who plan activities to achieve the measurable, stated objectives of the team and the organisation. At this level work will normally be carried out within routine and non-routine methods and procedures which require planning, evaluation, leadership and guidance of others.
Unit details
Location:
Study level:
Vocational and further education (TAFE)
Unit code:
BSBMGT402
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Assessment
Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.
Students will be expected to demonstrate the following performance criteria:
- interact with a range of people/groups to identify resource requirements, performance objectives, systems, procedures and records relating to the operational plan;
- vary the operational plan and gain approval to deal with contingencies;
- monitor operational performance against the performance objectives and budgets and take action to rectify unsatisfactory performance;
- plan and acquire physical and human resources using organisation's systems and procedures;
- manage and support personnel to achieve performance objectives. including inducting new employees and providing mentoring and coaching;
- present information and recommendations to support implementation and variation of the operational plan, and;
- document and provide reports on performance as required by the organisation.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.Students will also be expected to demonstrate the following knowledge:
- describe performance monitoring systems and processes;
- describe methods for problem solving, and;
- explain how organisational policies and procedures relate to the operational plan.
Where to next?
As part of a course
This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.
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