This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation's standards and values.  It applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These managers have a strong influence on the work culture, values and ethics of the teams they supervise.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - identify the organisation's standards and values, whether stated or implied by the way the organisation conducts its business; - evaluate own behaviour and performance against these and adjust to achieve required standards; - develop and implement performance plans and key performance indicators (KPIs) to meet organisation's goals and objectives; - use established communication channels to raise questions about standards and values that may be damaging to the organisation; - ensure own behaviour and performance contributes to the integrity and credibility of the organisation; - facilitate processes to make decisions, and; - communicate about making and implementing decisions.Students will also be expected to demonstrate the following knowledge: - explain how to identify an organisation's standards and values when they are stated and implied; - articulate organisational values and expectations of behaviour; - explain basic theory of group behaviour; - outline the organisation's process for raising questions about standards and values; - give examples of behaviours and performance that would typically be considered damaging to an organisation, and; - explain concepts including: organisational values, role modelling, integrity, credibility and leadership.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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