This unit describes the skills and knowledge required to determine, order and receive orders for information resources according to organisational acquisition procedures.  It applies to individuals undertaking straightforward administrative and organisational functions in a library or information services context, generally under supervision, within established procedures.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - accurately process orders for information resources; - apply knowledge of bibliographic and catalogue record components to determine order requirements; - process multiple orders for different types of resources, and; - work within realistic industry time constraints.Students will also be expected to demonstrate the following knowledge: - explain how to interpret organisational procedures, including systems for determining availability of resources; - describe a range of available print and electronic information resources, and; - describe typical ordering processes and systems used by information services providers.

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