This unit describes the skills and knowledge required to design and develop text-based documents using advanced features of word processing software.  It applies to individuals who possess fundamental skills in computer operations and keyboarding, and basic skills in operation of word processing software. They may work as individuals who provide administrative support within an enterprise, or may be technical/knowledge experts responsible for production of their own word processed documents.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - adhere to organisational requirements and strategies when creating text documents; - adhere closely to task requirements and required specifications; - use advanced software features; - communicate effectively with personnel, and; - overcome problems by referring to user documentation, manuals and online help.Students will also be expected to demonstrate the following knowledge: - outline various formatting styles and their impact on formatting, readability and appearance of documents; - explain organisational requirements for ergonomics, work periods and breaks, and conservation techniques; - describe purpose and contents of an organisational style guide, and; - identify purpose, uses and functions of word processing software.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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